At glfx we want your shopping experience to be as streamlined and efficient as possible; we will make our best effort to respond to all inquiries within 24 hours during the business days.

Please add glfx.com to your mailbox's filter to ensure important messages are not sent to your spam folder

Have a question about an item?

• Item info
• Availability
• Quantity discounts
• Price matching
• Any other pre-sale questions

Please contact Sales Support.

Questions about an order
which has already been placed?

• Cancellations
• Change of address
• Change of shipping method
• Returns(RMA requests)
• Any other post-sale questions

Please contact Order Support.

Comments? Suggestions? Or other inquiries?

• Suggest new products
• Let us know about your shopping experience
• Help us improve our site
• Alert us to incorrect information
• Anything else you feel like letting us know!

Please contact Customer Service.
If you choose to contact us by phone, please leave your return phone number and email address.
When possible, we will respond to your question by email to ensure accuracy of information and communication.

Privacy Policy

GLFX.com will never share your information with other individuals or corporations for any reason. Your email address and username will be used solely for the usage of GLFX.com and none other. Furthermore, GLFX.com will not contact any of its customers who do not elect to be contacted for advertising specials or other current promotions. We at GLFX.com believe it is the user’s choice of what their information is used for; and no individual or corporation other than the user has the right distribute or in any way exploit an individual’s identity in any way shape or form, including usernames and email addresses.

Shipping and Handling

We strive to get your order to your door as soon as possible. We understand that time is valuable in the professional world and that speed, efficiency, and communication are vital to a successful business relationship.\ We therefore will make every effort to make sure you are informed about the status of your order.

Returns

We offer 30 day replacement guarantee on all orders. If any item in your order is found to be defective, simply contact us for an RMA number. Once the item reaches our warehouse and its condition and contents are verified, we will send out a replacement item back to you. Please note that items with missing parts or items that are damaged in any way cannot be returned. Shipping is not refundable. Only refuse a parcel if the shipping box appears damaged; any refused packages which are not damaged, as well as returned non-defective items, will incur a 10-20% restocking fee based on item condition.

Terms

We want your shopping experience to be as trouble free as possible. We make every effort to insure that all the information on the site is displayed accurately and clearly. Please be aware that we are not responsible for typos or errors of any kind. Should an error or typo have a direct affect on your order we will do our best to rectify the situation, though we ask you to keep in mind we do not give out freebees in any case.